FAQ Page

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FAQ Page 2017-05-19T17:48:20+00:00

Frequently Asked Questions

What is the reach and how is it measured? The reach (or the throat) is the maximum distance from the edge of the paper the punch tool can punch. The reach is measured from the edge of the material that you are punching to the center of the punch cutout.

Are the punch designs interchangeable? No, the design is made integral with the punch. Just one design can be made in each punch tool. If you would like to punch two different designs, you would need to purchase two punch tools.

What is the size of the Assorted Designs? On average the punch designs are approximately 3/16″. Please print the printable pdf to see actual size as some of the smaller designs are 1/8″ and some of the larger designs are 1/4″. They come in the size shown only – see printable pdf.

What materials will the punches work on? We have different models for punching various materials. Our model #45, #402, #5R, #405 & #36 Punches will punch paper, light card stock and thin plastic (thin laminate). Our model #464, #404 & #468 will punch through a slightly thicker material. The models #448LH & #433LH will punch through card stock and plastic (credit card thickness plastic). Our punches do NOT punch fabric/cloth well.

If you are punching something other than paper, card stock or plastic, we recommend that you send a sample of the material that you want to punch to:

M. C. Mieth Manufacturing

P.O. Box 291129

Port Orange, FL 32129

Please include your contact information and a note with the sample.

When will my order ship? We generally ship in-stock punches within 2 business days. Made-to-order punches ship in approximately 3 weeks. If your order is time sensitive, please contact us before you place your order to check current inventory.

Is there a warranty on the punches? M. C. Mieth Mfg., Inc. Punches have a Limited Lifetime Warranty against manufacturing defects. We will repair or replace, at our discretion any products found to be defective within the scope of normal and appropriate utilization. Only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence or normal wear and tear. Shipping cost is additional. For warranty evaluation, your product must be returned directly to M. C. Mieth Mfg., Inc. Warranty Dept. 665 Herbert Street Port Orange, FL 32129. All shipping to Warranty must be pre-paid and insured. M. C. Mieth Mfg., Inc. is not liable for lost in-bound packages. Include a sample of the material that you are punching along with contact information.

Do you sharpen/refurbish punches? If the punch is not too worn, was manufactured by M. C. Mieth Mfg., Inc. and has not been altered in any way, we can sometimes sharpen. Sharpening is NOT covered by limited lifetime warranty. Price to sharpen depends on model. It is usually about 25% of the 1 piece price to sharpen plus shipping. It takes about 1 week to sharpen once we receive.

Do you sell/ship outside of the USA? There is a 2 punch minimum for international orders. Our website does not accept online orders at this time so please email for quote.

What are the punches made of? Our heavy-duty punches are made of iron. They have a nickel plated finish. They are rust-resistant, but not rust proof.

Where are the punches manufactured? They are handcrafted in Port Orange, Florida USA.

What is your return policy? Most of our hand punches are custom made to order. Custom made punches are NOT returnable or refundable. If you are not satisfied with your purchase and it was a stock item, contact us within 10 days of receiving your order at 386-767-3494 or mcmiethmfg@gmail.com for return instructions. A return authorization number is required. The following conditions apply:

-Shipping is non-refundable

-A 15% restocking fee applies (provided item is repacked according to factory standards & without excess wear)

Can I cancel my order or make changes? If you change your mind and wish to cancel all or part of your order after your credit card has been charged, but not processed or shipped, there is a 8% restocking fee to cover the credit card fees associated with your order. If your stock order has already been shipped, there will be a 15% restocking fee plus shipping costs. See return policy above. Custom orders cannot be cancelled if they have already been processed.

Custom Punches
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